Take a practical first step with a call about unpaid taxes. Get help understanding an IRS letter or payment problem and discuss relief options without promises about approval or a particular reduction.
A clear starting point
For someone contacting Express Tax Rescue about a practical first call about unpaid taxes in East Point, GA, begin with the tax period, the notice or balance involved, and the question you need answered. A practical discussion can begin before every record is complete, provided missing information is identified honestly.
Start with the problem in front of you
A tax debt conversation can begin with an unpaid balance, an IRS letter, a missing return, or a payment that no longer fits. Describe the concern plainly and separate what you know from what you still need to confirm. A clear description helps identify whether the next discussion is about payment, a notice response, filing work, penalty relief, or another account question.
Understand the main kinds of help
Payment-plan assistance concerns paying over time. An offer-in-compromise review asks whether the IRS process fits the account and the taxpayer's financial information. Penalty relief and past-due filing work have different purposes. A service conversation should explain the proposed work instead of treating a possible IRS decision as promised.
Ask what happens next
Before agreeing to assistance, ask what information will be reviewed, which steps are included, who handles each communication, and what fees apply. Keep copies of notices and submissions. The IRS instructions for the particular account remain the controlling source for deadlines and responses.
Questions to ask before proceeding
Ask what assistance covers, what information is needed first, who is responsible for the next communication, and what fees apply. Keep your copy of the notice and any submission confirmation. General website information does not replace the instructions sent for your own account.
Read the current IRS notice and letter guidance for the controlling instructions.
Explore each service subject
- Penalty relief — Questions about IRS penalty relief
- Past-due returns — Help with past-due tax returns
- Liens and levies — Understanding IRS liens and levies
- Hardship and collection delay — Hardship and currently-not-collectible questions
- Transcript and account review — Using IRS transcripts for an account review
- Self-employed and business tax debt — Help with self-employed and business tax debt
- State and local tax debt — State, local, and federal tax debt questions
- Preparing for a first call — What to discuss on a first tax debt call
- Document checklist — Documents to discuss for tax debt help
- Tax debt questions — Frequently asked tax debt questions
- IRS letter guide — A plain-language guide to IRS letters
- Process and fees — Tax debt service process and fees